Operational Security Protocol
All communications with BlackOps Market staff regarding orders, transactions, or account recovery must be PGP encrypted. Unencrypted messages containing sensitive information will be automatically discarded to protect user anonymity.
Contact BlackOps Market
Our support infrastructure is compartmentalized to ensure maximum security. Whether you are dealing with a vendor dispute, payment issue on the Monero blockchain, or a technical bug, use the appropriate channel below. Verification of the official .onion URL (yjqgwd5...yd.onion) is mandatory before transmitting data.
Internal Ticket System
PRIORITY: HIGH (RECOMMENDED)
The securest way to resolve order disputes, escrow releases, or vendor complaints. The internal system automatically links your Order ID and User Hash to the ticket, expediting the resolution process.
- Average Response: < 12 Hours
- End-to-End Encrypted DB
- Dispute Moderation
External Inquiry
FOR ACCOUNT RECOVERY ONLY
Use this channel only if you cannot access your account. Do not send order details via cleartext email.
Whitehat / Bug Bounty
SECURITY RESEARCHERS
BlackOps Market operates a competitive bug bounty program paid in XMR. Critical vulnerabilities affecting user anonymity or fund security are paid immediately upon verification.
Communication Rules
- Always sign your messages with your registered PGP key.
- Include the Ticket ID in the subject line if applicable.
- Do not spam tickets; this pushes you to the back of the queue.
- Staff will never ask for your mnemonic seed or PIN.
Official Support Key
ID: 0x98A24B1C8D3E5F7G
98A2 4B1C 8D3E 5F7G 2H1I 6J0K 3L9M 5N7O 1P2Q 4R6S
EXPIRY: NEVER